DEDAG Privacy Statement

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with DEDAG.

Contacting Us

If you have general questions, please email us at hello@dedag.io. For questions specifically about this Privacy Statement, or our use of your personal information, please contact us at hello@dedag.io.  

The data controller of your personal information is DEDAG. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.


Collection of Information

We receive and store information about you such as:

  • Information you provide to us:

We collect information you provide to us which includes:

Your name, email address, telephone number, and other identifiers you might use such as twitter or LinkedIn handle.

We collect this information in a number of ways, such as when you enter it while completing a DEDAG form or participate in surveys or marketing promotions, or interactions with our emails, and with our messages through push and online messaging channels.

 

  • Information from other sources:

We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include:

payment service providers who provide us with payment or balance information, or updates to that information, based on their relationship with you;

online and offline data providers, from which we obtain aggregated demographic, interest based and online advertising related data;

  • Use of Information

We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process registration, your orders and your payments, and to communicate with you on these and other topics.

We may communicate with you concerning our services so that we can send you news about DEDAG, details about new events, special offers, promotional announcements, and surveys. These communications may be by various methods, e.g. email and online messaging channels. Please see the "Your Choices'' section of this Privacy Statement to learn how to set or change your communications preferences.

Our legal basis for collecting and using the personal information described in this Privacy Statement will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you where we need the personal information to e.g. provide our services to you, where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for example, our direct marketing activities in accordance with your preferences), or where we have your consent to do so (for example, for you to participate in certain consumer insights activities like specific surveys and focus groups). In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity). For questions about our use of your personal information, please contact us at hello@dedag.io .

Disclosure of Information

We disclose your information for certain purposes and to third parties, as described below:

  • DEDAG internally: We share your information within DEDAG as needed for: providing you with access to our services; making decisions about service improvements; content development; and for other purposes described in the Use of Information section of this Privacy Statement.
  • Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to process credit card transactions or other payment methods. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.
  • Partners: As described above, you may have a relationship with one or more of our Partners, in which case we may share certain information with them in order to coordinate with them on providing DEDAG services and providing information about the availability of DEDAG services. For example, depending on what Partner services you use, we may share information in order to facilitate Partner pre-paid promotions or collection of payment for the DEDAG service for distribution to us.
  • Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
  • Protection of DEDAG and others: DEDAG and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of DEDAG, its members or the public, as required or permitted by law.

Whenever in the course of sharing information we transfer personal information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.


Your Choices

Email. If you no longer want to receive certain communications from us via email, simply click the "unsubscribe" link in the email. Please note that you cannot unsubscribe from service-related correspondence from us, such as training that you have signed up for.

Messaging. If you have enabled e.g. Slack messages in connection with DEDAG and no longer wish to receive them, email hello@dedag.io .

Your Information and Rights

You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.

For other requests, or if you have a question regarding our privacy practices, please contact us at hello@dedag.io. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the "Your Choices" section of this Privacy Statement for additional choices regarding your information.

 

You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information; if we have collected and process your personal information with your consent, then you can withdraw your consent at any time; withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent; you have the right to complain to a data protection authority about our collection and use of your personal information. Our establishment within the European Union is in Ireland.

We may retain information as required or permitted by applicable laws and regulations, including to honour your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

Other Websites, Platforms and Applications

The DEDAG service may utilize features operated by third party platforms, or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully.

Changes to This Privacy Statement

We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued interaction with DEDAG after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you of course can cease to interact with DEDAG. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.

 

Last Updated: January 18, 2022